• Welcome to EMSI
• Examination Management Services,  Inc. (EMSI) provides leading-edge medical information, risk management and investigation services to the insurance, legal, clinical and business communities. We empower customers with accurate, comprehensive information to make informed, reliable business decisions.  We work collaboratively with our clients to develop strategies that increase profits, enhance productivity, eliminate waste and promote growth.  
  
  We have spent over 30 years building our unwavering commitment to outstanding customer service, continuous quality improvement and creative service options through investments in technology, automation and scalability.

Insurance Services

We take the risk out of the insurance business by providing clients with accurate, timely and cost-effective underwriting solutions.  We are the insurance industry's only full-service evidence provider and the premier source for information gathering and underwriting needs.

Through our superior web portal, EMSIOnline, clients can access all of our services from paramedical examinations and medical record retrieval to motor vehicle reports and inspections.  We cover the entire country with over 230 paramedical locations and 6 call centers,which handle 20,000 to 30,000 out bound calls a day.

EMSI Investigative Services

With over 500 claims investigators worldwide, we have resources to provide our clients with fast, accurate and affordable claims investigations.  Our highly skilled investigators are dedicated to helping our clients detect, deter and respond to fraudulent claims.  From simple background and activity checks to surveillance services and foreign investigations, no one knows the claims investigation business like ICS Merrill.

Clinical Services

When leading pharmaceutical companies are working to gain drug approval, they turn to us to help support their clinical trials.  We also play a key role in government-funded epidemiology studies.  For both, participant retention is essential, which is why our goal is to make it easy and convenient for people to participate. And with our nationwide coverage, we can handle large, comprehensive studies.

Workplace Services

To help clients ensure a healthy, productive workplace, we offer a wide range of customized services and solutions.  Whether clients need substance abuse testing, background screenings, on-site visits, employee wellness programs, DNA testing, or medical staffing services, we can tailor a workplace program that targets the unique needs of each client.

Litigation Services

LegalFacts, the litigation services division of EMSI, specializes in servicing the unique needs of law firms and insurance carriers who are involved in litigation.  From screening mass tort claimants to obtaining documents to prove or disprove an injury or claim, LegalFacts is the premier resource for information-gathering and document-retrieval services.