Company Alerts

Insurance Exam Case Status Hotline: 1-800-872-3674
Workplace, Wellness and Clinical Case Status Hotline: 1-866-928-3674
Corporate Office Status Hotlines for Employees

Technology Platforms and IT Infrastructure

All EMSI technology systems and platforms are currently 100% operational. There are no scheduled maintenance events to report at this time.


Branch and Corporate Offices

All of our offices are open and fully operational. Contact and location information for offices can be found on our branch office look-up tool.

In the event of an office closure, we work diligently to reschedule appointments and redirect back-end processing from facilities in impacted locations. Please note that although we will continue to do everything we can to work through your business during a disruptive weather situation, depending on transportation limitations in a given area, the ability to contact customers and complete appointments may be impacted.


EMSI's Holiday Schedule
Click here to download the full 2017 list

Employee Hotlines for Corporate Office Status
In the event of a local event or severe weather conditions, the following corporate offices have hotlines you can call to receive an update on the status of the office:
Jacksonville: 866-541-7988
Irving: 214-689-8042
Ft. Worth: 817-665-4803
Waco: 254-299-4001

About these updates
EMSI will provide information here about any situations that may cause a disruption in our delivery of services, whether planned or unexpected. Please check for updated information on when service is anticipated to be restored and any progress during a disruption. If you are experiencing a system issue that is not detailed here, please contact our IT Support Desk.