We know that patients move, clinics close, doctors retire – and records disappear. At EMSI, our research specialists thoroughly search and locate difficult to find records.
Special authorizations required by many facilities threaten to delay the release of records. EMSI has a comprehensive database of special authorization forms. For those cases needing special authorizations, EMSI proactively contacts the patient or agent, immediately sending the authorization and obtaining the needed signatures to move the case forward. If a case is especially complex, our research specialists help guide clients through the process required to track down relevant information.
We don’t take shortcuts. The record-retrieval process is efficient and smooth, and we always send information requests without delay.