More than 30 of the industry’s top insurance companies trust ICS Merrill, the investigative services division, to serve as their designated, outsourced Special Investigation Unit (SIU). We satisfy many state's Department of Insurance regulations, so you can focus on your core claims initiatives. You may choose to have our investigators work alongside your existing staff, or outsource all of your SIU needs to our team.
Our nearly 400 highly trained, license investigators are strategically located around the world. They average more than 15 years of experience in criminal justice, law enforcement, insurance and the military. Their experience and instinct allows them to investigate claims thoroughly and expediently, and in compliance with all applicable laws, regulations and your company policies.
ICS Merrill specialists will customize a program for your company that will lower costs and improve your claims efficiency. Whether your company is large or small, whether you need one service or an entire outsourced SIU program, we can match your needs. Our services include: