In Person and Telephone Statements

We know how to talk with people to get the information you need. Every day, our investigators interview drivers and passengers in auto cases. We take witness statements for Worker's Compensation claims. We discuss loss and damage with homeowners.

We know that every one of these situations requires a different line of questioning to obtain facts, gather evidence and help carriers make educated claims decisions.

No matter what kind of claim – from life and health to property and casualty – our investigators carefully follow your specific statement formats. But they don’t just fill in the blanks: They listen. They have the experience to know when to go off-script and ask key follow-up questions.

In-person and telephone statements can be written, recorded or transcribed verbatim, based on your requirements. We also have bilingual investigators and translation partners.

Whether you need to verify claim information, identify possible fraud, or preserve testimony, our in-person and telephone statements help you make certain you have all the facts.