Examination Management Services, Inc.

Claims Investigation

AOE COE Investigations

Deciding whether to accept an Arising Out of Employment (AOE) or Course of Employment (COE) Worker’s Compensation Claim, and initiate payment of benefits, requires a thorough investigation. You need conclusive evidence the injured worker was an employee of the company at the time of injury/illness. You also need to know if the injury/illness arose out of, and in the course and scope of, the injured worker’s employment.

Detailed Information

ICS Merrill can provide you with detailed information concerning all the facts and circumstances surrounding the claimant’s initial claim for benefits. ICS Merrill investigators obtain specific information from the claimant, witnesses, employer, and other sources such as records and policy files.

Investigations include details regarding accidents, occupational diseases, unexplained deaths, recreational injuries and other unusual circumstances. Everything is fully explored by investigators familiar with Workers’ Compensation Laws and Regulations in any given jurisdiction. This investigation provides you with recorded statements, personnel records,
and a claimant’s signed medical release.




Claims Investigation Written & Recorded Statements Background Investigations Medical Records Retrieval Contestable Death Interviews Subrogation Investigations Alive & Well Verifications Facility Canvassing AOE COE Investigations Loss Scene Investigations Long Term Care Assessments eSearch Data Investigations Surveillance Services Special Investigation Unit Foreign Investigation Unit Employee Investigation Death Claims Database Locations	Claims Investigation AOE COE Investigations Deciding whether to accept an Arising Out of Employment (AOE) or Course of Employment (COE) Worker’s Compensation Claim, and initiate payment of benefits, requires a thorough investigation. You need conclusive evidence the injured worker was an employee of the company at the time of injury/illness. You also need to know if the injury/illness arose out of, and in the course and scope of, the injured worker’s employment. Detailed Information ICS Merrill can provide you with detailed information concerning all the facts and circumstances surrounding the claimant’s initial claim for benefits. ICS Merrill investigators obtain specific information from the claimant, witnesses, employer, and other sources such as records and policy files. Investigations include details regarding accidents, occupational diseases, unexplained deaths, recreational injuries and other unusual circumstances. Everything is fully explored by investigators familiar with Workers’ Compensation Laws and Regulations in any given jurisdiction. This investigation provides you with recorded statements, personnel records, and a claimant’s signed medical release.