Claims Investigation

The mission of ICS Merrill is to provide you with the precise kind of investigative services you need to make informed claims’ decisions. As the insurance industry’s only full-service evidence provider, ICS Merrill is well-equipped to supply you with an investigative package to help you validate claims and reduce claims exposure.

ICS Merrill begins every assignment by working with you to establish precise objectives so that we can tailor a complete and thorough case-specific investigation. Put our highly-skilled investigators’ education, experience and reputation for producing results to work for your company.

Our Claim Investigations Services

Written & Recorded Statements
Background Investigations
Medical Record Retrieval
Contestable Death Interviews
Subrogation Investigations
Alive and Well Verifications
Second Injury Fund Investigations
Activity Checks
Continuance of Disability Interviews
Hospital, Physician and Pharmacy Canvassing
AOE COE Investigations
Accident/Loss Scene Investigations
Long Term Care Assessments and Investigations
eSearch Database Investigations