Examination Management Services, Inc.

Claims Investigation

Medical Records Retrieval

EMSI is the largest provider of medical records retrieval services in the nation with six strategically placed call centers across the country that are dedicated to the retrieval of medical records. ICS Merrill obtains medical records through a centralized controlled environment of phone, fax and electronic data transfer handling. Our fully automated tracking system constantly follows up until the job is completed which results in faster response times.

Superior Service and Value

Pertinent documents are received in record time, verified for completeness and legibility, and then delivered digitally to your business via a secure website. Due to the efficiencies of our dedicated call centers, medical records retrieval through ICS Merrill is fast and cost effective.




Claims Investigation Written & Recorded Statements Background Investigations Medical Records Retrieval Contestable Death Interviews Subrogation Investigations Alive & Well Verifications Facility Canvassing AOE COE Investigations Loss Scene Investigations Long Term Care Assessments eSearch Data Investigations Surveillance Services Special Investigation Unit Foreign Investigation Unit Employee Investigation Death Claims Database Locations	Claims Investigation Medical Records Retrieval EMSI is the largest provider of medical records retrieval services in the nation with six strategically placed call centers across the country that are dedicated to the retrieval of medical records. ICS Merrill obtains medical records through a centralized controlled environment of phone, fax and electronic data transfer handling. Our fully automated tracking system constantly follows up until the job is completed which results in faster response times. Superior Service and Value Pertinent documents are received in record time, verified for completeness and legibility, and then delivered digitally to your business via a secure website. Due to the efficiencies of our dedicated call centers, medical records retrieval through ICS Merrill is fast and cost effective.