Defense

Document Retrieval

Our clients leave no stone unturned and neither does LegalFacts. When it comes to retrieving medical records or other sensitive documents, LegalFacts has the research resources to conduct a thorough search for any pertinent records.

Our agreements with more than 40 medical records management services nationwide and our pre-set arrangements with major hospital and clinics speed the gathering of information for clients’ cases. LegalFacts custodian database containing almost 1,000,000 record custodians, and in depth experience and knowledge in the medical community, aids in efficient and cost-effective processing procedures.

Superior Service
LegalFacts not only strives to give clients fast and thorough service, we also design and implement programs to give them the best service. For our clients’ convenience, all orders received by 2 p.m. (CST) are processed the same business day. We also offer Internet ordering.

After we receive the order, LegalFacts communicates with record custodians every 72 hours until we secure the requested records. We then review records for completeness, quality and legibility prior to delivery. Upon receipt, all documents are scanned and available for viewing over our secure website. Clients can always check the real-time status of their orders on our website.

Our system not only delivers documents in a timely manner, we can also modify our procedures to meet special situations or requirements, such as customized depositions or affidavits.

HIPAA Compliance
LegalFacts exceeds mandatory HIPAA compliant procedures. We have a HIPAA privacy officer on staff and over 12,000 custodian-specific HIPAA authorizations on file.

LegalFacts Advantage
LegalFacts Document Retrieval Services gives firms thorough and flexible customized service. Our attention to detail ensures that the documents we acquire for cases are accurate and complete. That’s the LegalFacts advantage.