Plaintiff

Document Retrieval

When it comes to winning a plaintiff’s case, retrieving medical records or other sensitive documents in a timely fashion is of the utmost importance.

Our agreements with more than 40 medical records management services nationwide and our pre-set arrangements with major hospital and clinics speed the gathering of information for cases. To aid in efficient and cost-effective processing procedures, LegalFacts has in-depth experience and knowledge in the medical community as well as a custodian database containing almost one million record custodians.

Superior Service
LegalFacts not only strives to give clients fast and thorough service, we also design and implement programs to give them the best service.  For our clients’ convenience, all orders received by 2 p.m. (CST) are processed the same business day.  We also offer Internet ordering.

After we receive the order, LegalFacts communicates with record custodians every 72 hours until we secure the requested records. We then review records for completeness, quality and legibility prior to delivery. Upon receipt, all documents are scanned and available for viewing over our secure website. Clients can always check the real-time status of their orders on our website.

HIPAA Compliance
LegalFacts exceeds mandatory HIPAA compliant procedures. We have a HIPAA privacy officer on staff and over 12,000 custodian-specific HIPAA authorizations on file.

LegalFacts Advantage
When clients choose LegalFacts document retrieval services, they get expedited and customized service with volume-based pricing. That’s the LegalFacts advantage.