Examination Management Services, Inc.

Plaintiff

Client Screening (In-Take Interviews)

Through LegalFacts, clients can access our fully automated client call center. This state-of-the-art call center delivers innovative and cost-effect client screening services for mass tort, class action and other high-volume/high-value cases. Everything is handled for firms from start to finish.

We employ a reflexive interviewing technology to identify callers who meet criteria established by each firm. Our multi-lingual telemedical staff handles in-bound calls resulting from TV, radio or direct mail advertising. A request fulfillment packet is mailed to the qualified callers. After we mail the packet, we then follow up with qualified callers to ensure the completed packets are returned.

Once we receive the packets, we scan the documentation to our website for easy assess by the firm and we mail the original contract to the firm’s office. If necessary, we order any medical records and other documentation required to complete the client screening process.

LegalFacts gives clients a single point of contact to access our entire portfolio of service offerings for all intake interviews and client screening needs.




Plaintiff Client Screening Document Retrieval Medical Testing Defense Insurance	Plaintiff Client Screening (In-Take Interviews) Through LegalFacts, clients can access our fully automated client call center. This state-of-the-art call center delivers innovative and cost-effect client screening services for mass tort, class action and other high-volume/high-value cases. Everything is handled for firms from start to finish. We employ a reflexive interviewing technology to identify callers who meet criteria established by each firm. Our multi-lingual telemedical staff handles in-bound calls resulting from TV, radio or direct mail advertising. A request fulfillment packet is mailed to the qualified callers. After we mail the packet, we then follow up with qualified callers to ensure the completed packets are returned. Once we receive the packets, we scan the documentation to our website for easy assess by the firm and we mail the original contract to the firm’s office. If necessary, we order any medical records and other documentation required to complete the client screening process. LegalFacts gives clients a single point of contact to access our entire portfolio of service offerings for all intake interviews and client screening needs.