Examination Management Services, Inc.

Epidemiology Support

Call Center Support Services

Our call center support services combine the latest in current technology with an experienced, medically trained support staff to bring clients the most comprehensive study support and follow-up services in the industry.

Credible Data Through a More Diverse Patient Pool

If a population study has 2000 participants in 50 cities across the country who need screenings, surveys, health history interviews, CATI interviews and specimens collected, we can help clients reach these participants quickly and efficiently. Our reflexive questioning software, PharmaSEA (Scalable Electronic Applications), allows us to customize survey and interview questionnaires to meet unique study protocols. We help clients reach a more diverse pool of participants for the most credible trial results.

Highly Customized Surveys for Study Follow-Up

Our services for epidemiology studies don't stop with collection of data. We also offer retrospective study services that are an important part of measuring the effectiveness of a study. Whether clients want to survey physicians or consumers, we have the technology and call center staff to support whatever surveys they need.

Our medically trained call center staff can handle virtually any size survey, from large-scale registries to smaller select groups. And while many companies only offer either in-bound or out-bound calling services, we offer both for the most comprehensive post marketing follow-up services possible. In addition, our reflexive-questioning software, PharmaSEA, allows us to customize surveys to meet each client's exact questioning specifications, which means survey data is more accurate, complete and credible.




Clinical Trial Support Epidemiology Support Mobile Specimen Collection Medical Record Services Call Center Support	Epidemiology Support Call Center Support Services Our call center support services combine the latest in current technology with an experienced, medically trained support staff to bring clients the most comprehensive study support and follow-up services in the industry. Credible Data Through a More Diverse Patient Pool If a population study has 2000 participants in 50 cities across the country who need screenings, surveys, health history interviews, CATI interviews and specimens collected, we can help clients reach these participants quickly and efficiently. Our reflexive questioning software, PharmaSEA (Scalable Electronic Applications), allows us to customize survey and interview questionnaires to meet unique study protocols. We help clients reach a more diverse pool of participants for the most credible trial results. Highly Customized Surveys for Study Follow-Up Our services for epidemiology studies don't stop with collection of data. We also offer retrospective study services that are an important part of measuring the effectiveness of a study. Whether clients want to survey physicians or consumers, we have the technology and call center staff to support whatever surveys they need. Our medically trained call center staff can handle virtually any size survey, from large-scale registries to smaller select groups. And while many companies only offer either in-bound or out-bound calling services, we offer both for the most comprehensive post marketing follow-up services possible. In addition, our reflexive-questioning software, PharmaSEA, allows us to customize surveys to meet each client's exact questioning specifications, which means survey data is more accurate, complete and credible.