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Here are some Frequently Asked Questions about EMSI

Medical Records and INSIGHTsm

How long does it take to get a complete medical record on average?

We retrieve medical records in 14 days on average.

Can INSIGHTsm deliver structured data?

Yes. We support our clients’ initiatives to automate underwriting for certain products. Contact us to find out more.

How do you ensure the quality of INSIGHTsm summaries and data?

Each INSIGHTsm summary is backed up by an AI-enabled quality review employing natural language processing (NLP) and optical character recognition (OCR).

Paramedical Exams

Can I schedule my client’s exam in real time?

Yes. Log in to EMSIOnline and place your exam order or contact our national call center at 800-872-3674 to place the exam order and we can schedule it immediately, while you are still with your client.

How can my client prepare for a paramedical exam?

Exams do not require much preparation from the applicant at all. We’ve created a guide for you to provide to your clients to help with the process.

How long does it take to schedule and complete a paramedical exam?

Exams can be scheduled in a few minutes and we have 90% availability for some clients. Measurements and lab samples are submitted immediately after the exam is concluded.