Company Alerts

Insurance Exam Case Status Hotline: 1-800-872-3674

Workplace, Wellness and Clinical Case Status Hotline: 1-866-928-3674

Corporate Office Status Hotlines for Employees

Corporate and Branch Offices

All corporate offices are open and fully-operational.

The following branches are affected by Hurricane Michael as of 10/12/18 at 12pm CT.  
Panama City, FL - Closed until further notice.  Damages in the area are still being assessed.  


When branches close due to weather, their phones are routed to our corporate offices, so that customers can still reach someone with any questions or concerns they may have.  Please stay tuned to our web page for the latest closures and updates. 

Technology Platforms and IT Infrastructure

All EMSI technology systems and platforms are currently 100% operational. There are no scheduled maintenance events to report at this time.

EMSI's Holiday Schedule

Click here to download the full 2018 list

Employee Hotlines for Corporate Office Status

In the event of a local event or severe weather conditions, the following corporate offices have hotlines you can call to receive an update on the status of the office:

Jacksonville: 866-541-7988

Irving: 214-689-8042

Ft. Worth: 817-665-4803

Waco: 254-299-4001

About these updates

EMSI will provide information here about any situations that may cause a disruption in our delivery of services, whether planned or unexpected. Please check for updated information on when service is anticipated to be restored and any progress during a disruption. If you are experiencing a system issue that is not detailed here, please contact our IT Support Desk.