Five Star Quality Rating Services
As the industry’s leader in medical record retrieval services, we pride ourselves in our ability to offer additional capabilities that enhance and improve the performance of health plans nationwide. With a tradition of excellence built over more than 35 years of serving thousands of clients, EMSI Health stands out among our competitors through a combination of robust operational platform, experienced staff and proven performance.
At EMSI Health, we know that every health plan strives to boost its Five Star Quality rating. We are pleased to offer several services that will help improve your HEDIS scores, CAHPS and HOS results, therefore improving your chances of attaining a Five Star Quality Rating.
Our full medical evaluations identify all current health conditions and also include a medications audit and vitals check. Additionally, plans can choose any of the following preventive screenings targeting specific measures used in HEDIS audits:
- Bone density
- Onsite coaching and lifestyle education
- Other physical measurements
- Stool Guaiac
Healthy House Calls®
A Healthy House Call is quick and convenient. Our trained information specialists contact members, schedule in-home visits and complete any customized forms you may require. Our licensed medical providers then conduct a thorough, respectful health evaluation and any requested preventive screenings in a member’s home.
Member Outreach Services
To help improve customer satisfaction and health status for health plan members, we offer call-center-based member outreach services that coordinate care between members and their primary care physicians.
How It Works
We schedule appointments and send providers an evaluation form customized based on your specific requirements. Completed forms are scanned into our system so they can either be viewed online or sent directly to your desktop. This allows you to view updated statistics on scheduled visits easily and conveniently. Our proprietary software enables us to customize call scripts, capture relevant data and provide valuable reports for successful member outreach initiatives.
Health Fairs and Wellness Event Services
With more than four decades of experience, EMSI Health is perfectly positioned to support your health fairs and wellness event services. We offer an extensive network of health specialists that service more than 15,000 cities across the U.S., staffing health and wellness events. Our onsite medical evaluation, biological specimen and data collection services will promote improved member health and help you identify disease management program candidates.
Contact us today to learn more about how we can make your health event a resounding success.