SmartScript Services takes application fulfillment beyond static forms and interviewing to a dynamic, interactive system that immediately and continuously adjusts to an applicant’s responses. SmartScript allows your agents to approve or decline insurance coverage as they sit with an applicant. This immediate-response feature saves time by eliminating the need for follow-up interviews. SmartScript reduces underwriting risk and improves overall client satisfaction.
How It Works
SmartScript uses EMSI’s customizable, relational database. As our information specialists gather data from applicants, critical codes from MIB or CheckRx prescription data trigger specific questions in the interview script. If a response conflicts with a code or medical data, the system prompts the application specialist to clarify a condition or treatment. This results in greater, more meaningful data and lets you make more informed underwriting decisions earlier in the process.
To learn more about our application fulfillment services, contact us today.